Privacy Policy

Last updated: 23 August 2026

TECHTIK WAVE ESSENTIAL LTD, trading as Johgee Irrigation, operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Johgee Irrigation is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, TECHTIK WAVE ESSENTIAL LTD is the Data Controller of your personal information.

Personal information we collect or process

Contact details: your name, email address, phone number, billing address, and shipping address.
Device information: your IP address, browser type and version, time zone setting, and operating system.
Order information: details about what you bought, your payment method (for example, the last four digits of your card), and transaction history.
Usage information: how you navigate our site, which pages you view, and your interaction with our ads.

Payment card details are processed by our payment providers and Shopify. We do not store full card numbers on our own systems.

Cookies and tracking technologies

We use cookies and similar tracking technologies (pixels, beacons) to operate the website and, where you consent, to measure performance and support advertising.

Strictly necessary cookies: required for the website to function (for example, adding items to your basket and secure checkout). These cannot be switched off.
Performance and analytics cookies: these allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Marketing and advertising cookies: these may be set by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.

Cookie consent: if you are visiting from the United Kingdom or the European Economic Area, you are shown a cookie banner on your first visit. We only set non-essential cookies (analytics and marketing) where you consent through that banner. You can withdraw your consent or change your preferences at any time using the cookie preferences link in our website footer.

Personal information sources

Directly from you — including when you create an account, use the Services, or communicate with us.
Automatically through the Services — including from your device via cookies as described above.
From our service providers — including Shopify, payment processors, and shipping partners.

How we use your personal information

Provide, tailor, and improve the Services. To process your payments, fulfil your orders, arrange shipping, and provide customer support.
Marketing and advertising. Where you have opted in, to send marketing communications and show you online advertisements on other websites.
Security and fraud prevention. To detect, investigate, or take action regarding possible fraudulent or illegal activity.
Legal reasons. To comply with applicable laws (for example, tax law) or respond to valid legal process.

Legal bases

We process personal information where it is necessary to perform our contract with you, where we have a legitimate interest such as fraud prevention and customer service, where we need to comply with a legal obligation, or where you have given consent, such as for optional marketing or non-essential cookies.

How we disclose personal information

Service providers: Shopify, payment gateways, fulfilment warehouses, and delivery carriers, in order to fulfil your orders.
Advertising and analytics partners: where you have consented to non-essential cookies.
Legal obligations: to comply with applicable laws and regulations.

How long we keep information

We keep personal information for as long as needed to provide our services, meet legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements. Order records are generally kept for business, accounting, and legal record purposes.

Your rights (UK & EEA)

Right to access: you can request a copy of the personal information we hold about you.
Right to erasure: you can ask us to delete your personal information.
Right to correction: you can ask us to correct inaccurate information.
Right to withdraw consent: where we rely on your consent (for example, marketing emails or non-essential cookies), you can withdraw it at any time.

To exercise any of these rights, please contact us at support@johgeeirrig.co.uk. We may need to verify your identity before responding.

Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue. You also have the right to complain to the UK Information Commissioner's Office (ICO).

International transfers

We may transfer, store, and process your personal information outside the UK and EEA, including to Canada (where Shopify is based) and the United States. We ensure that such transfers are covered by appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs).

Children

Our services are not intended for children. We do not knowingly collect personal information from children under the age of 16.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.

Contact

Email:
support@johgeeirrig.co.uk

WhatsApp Business:
+44 7935 860265

Customer support hours:
Monday to Friday, 9am–5pm
Closed on weekends and UK bank holidays.

Business information

Johgee Irrigation is a trading name of TECHTIK WAVE ESSENTIAL LTD, a company registered in England and Wales.

Company No.: 15312978
VAT No.: GB 503 7659 86

Registered Office:
5 Brayford Square
London
E1 0SG
United Kingdom